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Individual
Inquiries

We welcome inquiries from individual consumers! Please use this form for all types of inquiries, including requests for advice prior to purchase and questions about product features.
(If you are in a hurry or experience issues using the inquiry form, etc., please contact our nearest business location by phone.)

This form is not for business inquiries.
Please use the inquiry form for business partners.
To inquire about authorized distributors, please use Find a Distributor page.

    Name

    Email

    Postal code

    Address (city/town/village)

    Street address/building name

    Phone number

    Reason(s) for inquiry

    Product name （if inquiring about product repair, please be sure to add a check next to the appropriate product）

    If inquiring about product repair,
    please fill out the following additional items

    Date of start of use

    Name of entity purchased from (store/home builder):

    Inquiry

    Preferred method(s) of response

    Please note that even if you request only email as the method of response, we may call you by phone depending on the content of your inquiry.

    How did you hear about us?

    Please enter the displayed characters in the field below

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    Science Co., Ltd. properly manages the personal information entrusted to us in accordance with the law and maintains the confidentiality of such information. We also respond promptly to requests for the deletion, etc. of personal information entrusted to us.
    For inquiries regarding personal information, please contact us by phone at +81-6-6307-2400.

    Click here to view our Privacy Policy